Quality Professionals

Root Cause Failure Analysis Closed Loop Corrective Action


Root Cause Failure Analysis is an analytical approach used to identify and solve problems. Analysis is presented in the Seven Basic Tools of Quality in addition to advanced methods used to increase organizations effectiveness, efficiency and reliability.

Specific areas presented:

Look for Evidence

The Post-it Exercise

Pareto ChartFish Bone Diagramming

Process Reliability Modeling

Critical Path Analysis

Value Stream Mapping

Failure Mode Effects Analysis

Process Improvement and Problem Solving:Reality Charting - Model for Improvement 

Why should you Attend: Traditional methods of Process Improvement demonstrate high failure rates: Business Process Reengineering (BPR) 50% TO 85%, Total Quality Management (TQM) 75% and Six Sigma 90% Proactive methods used in Process Reliability Modeling (PRM) will identify organizational issues before they result in loss of revenue.

Areas Covered in the Session 

The Post-it Exercise: Root Causes to process ineffectiveness are identified by Post-it survey.

Pareto Chart: The most common chart used by management; the Pareto is an ordered histogram that displays defects in order of frequency.

Cause and Effect diagrams (Fishbone or Ishikawa Diagram): The Ishikawa Fishbone Diagram (IFD) is a tool used to identify and present possible root causes to a problem. IFD was created by Dr. Kaoru Ishikawa; his method was popularized in early 1960s and used in the Kawasaki shipyards.

Who Will Benefit 

Senior Executives

Strategic Leaders

Quality Managers

Product Managers

Manufacturing and R&D Managers

Quality Professionals/Consultants

Presidents/Vice Presidents/CEOsISO Coordinators/Management Representatives

Engineers and Supervisors

Laboratory Quality Professionals 

Speaker Profile: Dr. Michael Abitz is an Adjunct Professor at New Mexico Jr. College, Hobbs, NM. He received his Doctorate in Management from Colorado Technical University and Master of Science in Quality Assurance from California State University. He is a certified Six Sigma Quality Black Belt.:


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