Global Managed IT for Airport and Airline Systems

ServiceTec Airport Services

ServiceTec is the world’s largest and most highly respected independent provider of managed IT services to the airport and airline industries. When it comes to keeping airport and airline systems remain up and running 24 hours a day, 7 days a week, ServiceTec is the partner of choice for the world’s largest and busiest airports.more

  • Mobile Check-In Systems
  • Quick Boarding Gate Systems
  • Queue Control Systems
  • Self Service Kiosks
  • Baggage Reclaim Systems
  • Flight Information Display Systems
  • Airport Biometric Systems
  • Airport Common Use Systems

Airport and Airline Systems IT Support

For more than 14 years, ServiceTec has successfully partnered with airports and airlines of all sizes, delivering comprehensive, customized and critical managed IT services to ensure the on-going availability of business and mission critical systems, including ticketing and check-in, common user self-service systems, automatic boarder passage, biometrics, self-service kiosks, flight information display systems, MUFIDS, quick boarding gate systems, baggage reconciliation, airport operational database and gate management systems.

Operating globally from bases in North America, Europe and the Far East, ServiceTec supports well over 50,000 system devices and 1,000 self service devices to some of the world’s most stringent SLAs. From the maintenance and support of business critical systems, on-site and remote service desks, through system configuration and management, IMAC and disposals, to IT project management and the design, development and implementation of entire systems and solutions, ServiceTec’s proven capabilities extend across the entire airport IT infrastructure.

Airline Departure Control Systems

With a global network of extremely experienced, stringently vetted and highly qualified technicians managing and maintaining business, service and mission critical airline departure control systems and infrastructures at the world’s largest airports, ServiceTec has the breadth of knowledge and the depth of expertise to deliver the tailored IT management, maintenance and support services that airports and airlines demand – not only today but well into the future.

ServiceTec’s current airport customer base includes Heathrow, Manchester, Stansted, Raleigh-Durham, Schiphol, Munich, San Francisco, Los Angeles, Minneapolis-St. Paul, Washington Dulles, Miami, Orlando, Boston, Philadelphia, Houston, New York, Toronto and Calgary. ServiceTec has unrivalled experience in the maintenance and support of specialist airport and airline systems, including:

Airport Biometric Systems

  • BIOD (Biometric Staff Passage)
  • Privium Passenger Biometrics
  • Sagem IRIS Border Control (Biometrics)

Airport Common Use Systems

  • Arinc iMUSE
  • IBM CUSS
  • SITA Airport Connect
  • SITA CUTE
  • Ultra CUSE

Flight Information Systems

  • Ultra FIDs
  • VIP products
  • WHICH Terminal

Self Service Kiosks

  • Arinc Common Use
  • IBM Common Use
  • IER Self Serve
  • KLM Flight Transfer
  • SAS Self Serve
  • less

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ServiceTec Airport Services
The Spirella Building
SG6 4ET, Letchworth Garden City
United Kingdom

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