US Infrastructure Support Manager at Malvern Panalytical

General characteristics

  • Location: Northampton, MA
  • Salary: On Application
  • Job Type: Permanent

About the position

Responsible for the project management and implementation of key IT infrastructure systems throughout Malvern Instruments Inc. including its offices inside the United States and additional offices in countries within North & South America. Malvern Instruments Inc. is part of Malvern’s global network and the majority of infrastructure projects require intra-company working with the IT Teams in Europe and Asia to ensure all new systems are implemented in a consistent manner.

Manufacturer of laser diffraction particle-size analyzers seeks US Infrastructure Support Manager located in the Northampton MA office.  This position will be responsible for the project management and implementation of key IT infrastructure systems throughout Malvern Instruments Inc. including its offices inside the United States and additional offices in countries within North & South America. Malvern Instruments Inc. is part of Malvern’s global network and the majority of infrastructure projects require intra-company working with the IT Teams in Europe and Asia to ensure all new systems are implemented in a consistent manner. Management of global consulting companies along with local IT consultants & contracts to provide increased IT capacity when required for specific IT projects. The US Infrastructure Support Managers role encompasses IT security projects.

Key responsibilities

All active security projects require knowledge of specific company practices in addition to the latest security threats posed by the wider hacking community to Malvern Instruments Inc. as well as any specific remediation tactics. Security projects will be run in line with Malvern’s parent company, Spectris, and adhering to specific ISO9001 standards. It is a requirement that the US Infrastructure Manager attend and be an active participant in these meetings and subsequent outcomes. Administration and where necessary provision of support to all US staff, whether office or field based, of Malvern Instruments Inc. This support will be on systems including but not limited to Windows7, Windows10, Office365, Cisco hardware (switches, routers and firewalls), HP servers, Windows 2012R2 server, Dell laptops & desktops, remote access systems (VPNs), Veritas ‘Vaults’, multi-functional print devices, SAP administration and security systems. In addition to the industry standard applications Malvern Instruments Inc. uses bespoke systems and support will need to be provided to these as well.

Other desirable skills / acquirements

Requires Bachelors in Comp. Sci plus minimum 2 years exp. in job offered or in IT Support. Reply by resume only to Malvern Instruments, Inc. 117 Flanders Road, Westborough MA 01581.

Published

10-01-2017

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