Elite Line Services

Baggage Handling and Maintenance Services for Airport Ground Support Equipment

Elite Line Services (ELS) has a leading reputation in the industry that can be traced back to its beginnings in 1994. The company continuously develops its professional Airport Operation and Maintenance (O&M) services, to remain specialists in the market and provide the highest quality of support for Inline Baggage Handling Systems (BHS), Ground Support Equipment (GSE) and Passenger Boarding Bridges (PBB), as well as Airport Vehicle Fleets and other maintenance requirements. We are headquartered in Carrolton, Texas (near Dallas).

The programs we offer have been developed and tested in some of the world's largest airports to ensure they provide the most flexible and comprehensive solutions available. As a result, we are able to provide customers with a robust and technically reliable service. This is paramount when equipment failure occurs that can seriously disrupt operations.

We are a subsidiary of Daifuku North America Holding Company, which is part of Daifuku Co. Ltd - the world's largest material handling company. Daifuku has the resources, experience and capabilities to solve even the most difficult O&M maintenance requirements.

Daifuku North America, which includes Jervis B. Webb Company, specialises in designing solutions that meet our customers needs, whether it's integrating technologies to create a fully automated system or engineering, manufacturing and installing the most reliable products in the market from conveyors to automatic guided vehicles and baggage handling systems.

Airport Ramp Operations

ELS supports airport ramp operations at many of the busiest airports in the U.S.  Our core business is airport equipment operation and maintenance.  Our philosophy of putting customers first has resulted in near perfect customer satisfaction ratings, which are measured by an independent third party, as well as numerous long running contracts.

We are responsible for more than 50 miles of BHS conveyor, 520 PBB's and over 12,500 of pieces of GSE at nearly 60 airports.  We have experience with all major baggage handling system manufacturers and know how to keep the equipment up and running.

Also, our system knowledge, cross utilization of technicians, inventory management, energy conservation, reduction in replacement parts and optimum equipment availability – help reduce costs for our customers and improve ROI.

Airport Maintenance Management Programs

We understand that advanced luggage sortation and PBB’s represent multi-million dollar investments. To ensure they are running at optimum performance, requires a knowledgeable maintenance partner who is available 24x7x365 to meet any challenge.

ELS performance measures show that we repeatedly meet our customers goals, while significantly improving operations. Our quality control and management over-sight exceed contract expectations for on-time, planned and maintenance activity. Our maintenance programs are designed to give our customers the peace of mind to focus on running your airport and increasing profitability.

ELS differentiates itself in the airport services industry through certifications that demonstrate our high standards. ELS employs a Quality Assurance Management Program to provide our leaders with the tools to consistently deliver top quality service, document the company’s best business practices, comprehensively satisfy contract requirements and customer expectations, and improve the overall operations of the company. ISO 9001:2008 standard is the foundation for our Quality Program in the operation and maintenance of airport equipment that includes BHS, PBB, facilities and ground support.

Explosive Detection System Maintenance

To complement our ISO rating, ELS added the SAFETY Act (Support Anti-Terrorism by Fostering Effective Technologies) Certification.  The Homeland Security Act of 2002, that included the SAFETY Act, was passed by Congress to encourage the development and deployment of anti-terrorism technologies that protect the nation. 

We were the first BHS maintenance company to achieve this certification from the Department of Homeland Security. This certification confirms our In-Line Explosive Detection System (EDS) maintenance expertise, allowing baggage conveyors to operate at peak performance levels. This endorsement recognizes our ability and experience, while providing liability and risk mitigation.

We welcome the opportunity to “Keep your Airport Moving”™.

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Elite Line Services
1505 Luna Road
75006, Carrollton
USA

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