Airport Passenger Processing / Airport Baggage Systems / Systems Integration

Collins Aerospace

As the modern traveler evolves so do airports. There is a need for airports to adapt, innovate and envision how to meet the needs of an industry where passenger traffic will grow on average 5 percent per year for decades to come.

With a global presence at more than 170 airports, including half of the 20-highest rated in the world, a leading provider of self-serve solutions, and a reputation as a master communication network integrator, we understand the flow of an airport is the flow of an industry. more

Specialised Global Solutions for Airports of all Sizes

With the number of travelers increasing every year and changing security requirements, airport operators are constantly working to keep lines shorter and passengers moving smoothly - making passenger processing more crucial than ever. We have nearly 80 years of experience understanding and meeting the needs of the aviation and airport industries. We design, install and maintain processing solutions configured to be efficient, economical space-savers - fully integrated and easily adaptable to the always-evolving needs of airport operations. 

Systems Integration

No challenge is too complex. When airport systems share data and infrastructure, overall operations become more efficient and cost-effective. But smoothly integrating a diverse set of information, communications and other systems can be a complex challenge. We provide the expertise, industry knowledge and comprehensive services to build robust, flexible and reliable architectures.

  • Leverage existing investments with the best systems and technologies available.
  • Improve efficiency and cost-effectiveness through shared data and infrastructure.
  • Eliminate problems caused by disparate information sources and inoperable networks.

Passenger Processing

Mobile and cloud-based solutions to keep people moving. With the number of travelers increasing every year and changing security requirements, airport operators are constantly working to keep lines shorter and passengers moving smoothly - making passenger processing more crucial than ever.

  • Make check-in processes faster for passengers and staff.
  • Attract new airlines and routes through reduced service setup costs.
  • Make the most of IT resources and infrastructure to maximise your services.

Passenger Facilitation

By 2020 it is the goal of the industry to have 80% of global passengers offered a complete range of relevant Self-Service options to provide better convenience and reduce queues. Collins Aerospace doesn't want to stop there. We drive innovation, developing solutions to make all airport travel seamless, enhancing security and making the airport journey as efficient as possible.

  • Enhance security and improve efficiency throughout the journey.
  • Increase the effectiveness of security procedures and improve the passenger experience.
  • Simplify the process and offer a seamless journey through the airport.

Airport Operations

In the aviation industry, airlines and airports work to provide a seamless travel experience for the passenger, intertwining their operations to be optimally efficient, cost-effective, safe and customer-friendly. With more than 80 years of expertise supporting critical aviation needs, we understand the complex ecosystem of airlines and airports.

  • Improve the passenger experiences.
  • Optimise communications to drive your business forward.
  • Allow greater control of your operations through data analysis.

IATA 753 Compliant Baggage Systems

Seamless, efficient and cost effective. A vital part of passenger processing and integral to efficient airport operations, the right baggage handling solutions can make or break the flow of an airport. Offsite, curbside, at the counter or at the kiosk - it doesn't matter how you check-in, Rockwell Collins' ARINC baggage solutions lead the way. Our self-tagging and radio-frequency identification (RFID) capabilities allow tracking and reconciliation to be simple and effective.

  • Reduce check-in delays.
  • Improve efficiency and minimise operational peaks.
  • Maximise revenue, increase security and optimise resources.

Cloud Solutions

Using Collins Aerospace cloud technology enables airlines and airports to deploy systems far more rapidly than they ever have been able to in the past. We can offer a choice to those with or without dedicated core rooms, as services can be deployed from the cloud directly to your airport. Regardless of your current IT infrastructure, Collins Aerospace will work with you to implement a solution that is fully scalable, flexible and meets your operational demands for today and the future.





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  • Tony Chapman

    Senior Director ARINC ITS Contact Expert

    Tony Chapman, Senior Director ARINC ITS, Drives ARINC initiatives and advises on Airport Systems Integration, Passenger Processing Systems, Baggage Reconciliation, Self Service and industry initiatives such as CUTE and CUPPS.

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Collins Aerospace
Pegasus One, Pegasus Place
RH10 9AY, Gatwick
United Kingdom

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