We provide complete commitment to support the customer with the fullest after-sales service through our expert staff and Caterpillar's global network.
Repair & Overhaul
This service includes our full repair and overhaul facility at Shrewsbury, where we regularly carry out complete overhaul, re-manufacture and parts replacement for a wide range of customers including the British Army and railway companies.
Returned units are stripped and cleaned, new parts fitted where necessary and the units fully tested as new. Some are re-manufactured to as-new condition four or five times, saving the cost and time involved in buying new equipment.
All part of Caterpillar Defence Products' dedication to offering the very best customer service.
Global support network
Besides our repair and overhaul services, we offer fully integrated support packages through the global reach of our distribution network. This means that wherever in the world the customer or vehicle is based or deployed, there are very few places where we cannot deliver Caterpillar and Perkins original parts within 24 hours.
So you'll have the security and peace of mind of knowing that repairs and sourcing of any necessary replacement parts will be a swift, efficient and reliable operation.
Furthermore, we can also provide comprehensive product training and documentation whenever it is needed.
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