Information Systems, Planning and Administration

Airport 20/20

Airport 20/20 is a comprehensive Airport Management System (AMS) used by over 100 airports around the world. The 20/20 AMS is a suite of fully integrated yet loosely coupled modules which means that they can be used individually or in any combination. 20/20's robust and innovative modules are designed and proven to assist airports optimise their operational efficiency, enhance the passenger experience and maximise financial returns.more

The main modules of the 20/20 AMS are:

  • Airport Operational Database (AODB)
  • Flight Information Management and Display
  • Collaborative Decision Making
  • Resource Management and Planning
  • Aeronautical Billing
  • Tenant/Retail Billing
  • Message Brokering

Airport Planning and Administration

Resource Management and Planning

20/20 provides long term planning and real-time decision support for airports' fixed and mobile resources i.e. stands, gates, baggage belts, check-in desks, ground transportation and aircraft ground service equipment.

Property Management

20/20 provides property related billing and tenant management helping airports maximise associated revenues.

Collaborative Decision Making

20/20 provides airports with comprehensive real-time operational information for airport planning and administration.  The ability to share integrated and timely information with all airport stakeholders ensures more efficient operations, better customer satisfaction, enhanced real-time decision making and improved situational awareness. 20/20 not only provides a CDM solution within the airport, we also integrate and co-ordinate with other airports and Air Navigation Service Providers through initiatives such as A-CDM.

Aeronautical Billing

The 20/20 aeronautical billing system enables greatly simplified preparation and billing of revenue related to flights and airport operations. An unlimited range of charges, discounts and rebates can be catered for. Many of our airport customers experience a payback period of less than 12 months, making 20/20 billing a supreme return on investment.

Airport Information Systems

AODB: Airport Operational Database

The Airport Operational Database enables all of the airport's operational information to be located in a single, trusted and robustrepository. The AODB is the sole source of accurate airport related data and is complimented with a comprehensive business rules engine that automates the immediate distribution of relevant information to all airport stakeholders.

Flight Information Display Systems

20/20's Flight Information Display System delivers flight-based information for all airport stakeholders including airline personnel, passengers, ground handlers, ground transportation companies and retailers throughout the airport. Quick and accurate display of flight information is essential for effective airport operations. 20/20 FIDS provides flight information, advertising and other relevant information to all airport areas including baggage belts, check-in desks and boarding gates.

Message Broker

20/20's Message Broker enables the seamless integration of data with third-party interfaces, web services and other airport information systems required for successful airport operations. The Message Broker is compatible with a broad set of interface protocols for interaction with and data source including all leading Enterprise Service Bus architectures. This allows airports to employ freely-coupled systems with optimised exchange of information between all relevant systems.

Airport Operational Databaseless


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    Head of Business Development EMEA Contact Expert

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Airport 20/20
Thames Central, Hatfield Road
SL1 1QE, Slough
United Kingdom

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