OCS Group

Providing a Range of Cleaning, Security and Transit Solutions for Airports

OCS Group is an international total facilities management (TFM) provider, operating across 5 continents and employing more than 94,000 people in 50 countries worldwide. Turnover was £926 million (for the year ending March 2015). OCS ranked in the Sunday Times Top Track 100 in June 2015.

With 50+ years experience supporting airlines and airports globally, OCS and Cannon Hygiene provide the full range of services for today’s modern airports including hard and soft terminal services, total facilities management (TFM) or assisting passengers with reduced mobility, currently delivered in over 14 airports. 

Cannon Hygiene, one of the world’s foremost hygiene brands, delivers a full range of specialist washroom services including infection prevention and odour control, monitors to optimise cleaning resources, and water management and urinal care solutions to minimise downtime. 

Our core services:

  • TFM – including terminal cleaning, washroom services, CleanSmart™, building services, CAFM, energy management, HVAC services, staff catering
  • Aircraft appearance, secure cleaning and in-flight services with turnaround services
  • Passengers with reduced mobility (PRM)
  • Car park management
  • Washroom hygiene
  • Security
  • Luggage and lost property
  • Crew and passenger transfer
  • Specialist airside vehicles
  • Retail support

Airport Services

With international experience of providing total facilities management for the aviation sector, OCS uses bespoke software and a flexible workforce aligned to the demands of the airport throughout the year to monitor, control and deliver a range of services. Working in partnership with our client, we formulate new ways to improve standards, reduce risk and provide genuine value in the services provided.

This ensures that all passengers, airport employees and workers and airline staff receive a professional, courteous and safe passage through the airport on arrival and departure.

A well-maintained, secure public spaces, a clean environment, efficient services and attractive outside areas are all critical factors in creating a positive experience for everyone who spends time at your airport.

We can also take responsibility management of the entire supply chain, enabling you to be more effective in delivering your services. Flexibility is the key; everything is shaped around your unique location requirements and optimised through Computer Aided Facilities Management technology, reporting valuable information and analysis and delivering a real-time, planned and reactive resource and asset management service, helping to maximise efficiency.

Aircraft Secure Clean

OCS can help you to keep your fleet in pristine condition. We have global expertise in supply chain management, provisioning and aircraft secure clean, and understand the speed and service quality required. We know that pristine aircraft appearance is critical to how your passengers perceive your brand.

We are very aware that a high quality, quick turn-around is vital and our resource allocation system links directly into flight schedule information to facilitate this.  Our staff are trained to efficiently return your fleet to pristine condition without compromising on quality.  We remove and replace passenger comforts from blankets to headrest covers (which we can also clean for you through our aviation laundry service). Additional services which will help you keep your fleet in order are toilet and potable water services.

Passengers with Reduced Mobility (PRM)

In some of the world's busiest terminals, airport passengers trust OCS to ensure they experience trouble-free transit whatever their needs.  We are committed to being at the forefront of PRM provision and continually review and invest in techniques, customer service and disability confidence training, and a range of equipment to provide a leading service. 

Using the latest technology, we ensure that our services run like clockwork. Our unique real-time ‘resource allocation system’ allocates our staff and equipment to best fit your passenger handling needs.

You also have the assurance that our teams working airside in airports undergo full security clearance and vetting to international standards.

Aviation Security Services

OCS is a leading provider of seamlessly integrated security. Designed to adhere to international transport regulations, our airport security services meet the most demanding standards in the world.  Our specially trained and carefully vetted management and staff provide the expertise to deliver the full range of aviation security -

  • Air cargo security
  • Aircraft search
  • Aircraft guarding
  • Apron/perimeter security
  • Cabin and hold baggage screening
  • Passport and Immigration control
  • Liquid compliance
  • Monitoring systems
  • Passenger profiling
  • Passenger/staff screening
  • Queue management
  • Smoking monitoring
  • X-ray screening of airport and aircraft supplies
  • Lounge management

We employ experts, including former UK Department for Transport senior management, to ensure compliance with all international and local security regulations.

TFM
Terminal cleaning, washroom services, CleanSmart™, building services, CAFM, energy management, HVAC services, staff catering
Cleansmart™ delivers more efficient, better value and quality cleaning using advanced equipment and lean engineering techniques

Passengers with reduced mobility (PRM)
Assisting around 10,000 passengers every day, using best practice developed in consultation with disability groups, with the latest equipment and technology.

Car park management
A full range of car park services including the operation of parking ticketing machines, car park control and cleaning.

Washroom hygiene
Specialist cleaning and replenishment of washrooms, providing a consistently high quality experience for staff and passengers, under the respected Cannon Hygiene brand.

Security
Baggage screening, immigration control, liquid compliance, passenger profiling, passenger/staff screening, passport control, queue management, smoking monitoring

Luggage and lost property
Airport Assist, information desks, lost luggage, porterage, trolley management, VIP services, lounge and restaurant management

Crew and passenger transfer
Air and landside transport for crew and passengers, including transfer to and from aircraft, and hotel and car park courtesy bus.

Specialist airside vehicles
A full range of specialist solutions, including new low-carbon emissions vehicles, luggage transfer, passenger buses, scissor and Sidebull ambi lifts

Essential aircraft services
A range of specialist services to support your aircraft fleet

Retail support
A full range of retail services, including security, merchandising, duty free promotions, supply chain review, provisioning control and warehouse rationalisation

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Contact details

Phone

+44 (0) 844 846 7608

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OCS Group
78 Gatwick Road
RH10 9PP, Brighton
United Kingdom

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